Muffler & Go Auto and Transmission
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
Fenton, MI
bryan Staton, 06/17/2026I originally had an exhaust system installed and unfortunately experienced some issues when parts of the exhaust began to fail. However, what truly sets this shop apart is how they stand behind their work. Chris, the owner, took the time to address my concerns and made things right by repairing the issues promptly and professionally. It’s refreshing to find a business that values customer satisfaction and stands behind its workmanship. While problems can happen in any industry, great customer service is measured by how those problems are handled. Chris stepped up, honored his work, and ensured I left satisfied. I appreciate the effort and commitment to making things right, and I would recommend this shop for their customer service and integrity.
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